Shipping policy

Shipping Policy

We’re committed to getting your order to you as quickly and smoothly as possible.

Processing Time

Orders are typically processed within 2–5 business days (excluding weekends and holidays).

During peak seasons, promotions, or new product launches, processing times may be slightly extended.

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times (after processing):

  • United States: 3–7 business days

  • International: 7–21 business days (if applicable)

Delivery times are estimates and may vary due to carrier delays, weather conditions, or circumstances outside our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected delivery method.

We may offer promotional or free shipping on qualifying orders from time to time.

Incorrect Addresses

Please ensure your shipping address is correct at checkout.

We are not responsible for packages delivered to incorrect addresses provided by the customer.

If a package is returned due to an incorrect address, additional shipping fees may apply.

Lost or Stolen Packages

Once an order has been shipped and marked as delivered by the carrier, we are not responsible for lost or stolen packages.

If you experience an issue, we recommend contacting the shipping carrier directly. We will assist when possible.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery with photos of the packaging and product so we can resolve the issue.

International Duties & Taxes (If Applicable)

International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the responsibility of the customer.